Técnico TI
Bayahibe, 11, DO, 23000
Gracias a nuestra expansión, estamos buscando gente talentosa, experimentada, motivada y proactiva que vea los desafíos como oportunidades, crea en sus habilidades y posea un conjunto de competencias versátiles. Valoramos a aquellos que tienen una pasión por aprender, crecer e innovar, esforzándose por lograr el éxito y crear experiencias memorables. Únete a nuestro equipo para seguir construyendo juntos nuestra historia de éxito.
Job Description
Job Duties and Responsibilities
- Provide technical support to computer users, addressing their software and hardware problems.
- Respond to end-user inquiries and troubleshoot common issues through phone, email, and in-person communication.
- Document support requests and resolutions using the internal ticketing system.
- Assist with the installation, configuration, and ongoing maintenance of computer hardware and software.
- Track inventory of equipment, accessories, and supplies; prepare requirements for replacements and upgrades.
- Provide basic training and assistance in using computer applications and operating systems.
- Collaborate with other IT professionals in the team to resolve more complex issues.
- Participate in regular meetings with the Information Technology Department for updates on available tools, resources, and protocols.
- Report any persistent or serious IT issues or risks to higher management.
- Complete additional tasks or responsibilities as assigned.
Work Experience
- Performs routine assignments in the entry level to a professional job progression
- Uses existing procedures to solve routine or standard problems
- Receives instruction, guidance and direction from others
- Has 0 to 3 years of work experience
Competencies
Education
- Associate's Degree, Bachelor's Degree or Master's Degree in a related field is preferred.
- Equivalent combination of education and experience will be considered.
Certifications
- CompTIA A+
- Microsoft Certified IT Professional (MCITP)
- Information Technology Infrastructure Library (ITIL)
- Additional certifications may be required or preferred
Si considera que reúne los requisitos anteriores, ¡esperamos recibir su solicitud!
Todas las personas aplicantes serán evaluadas y consideradas para las oportunidades en PLAYA, sin distinción de raza, color, religión, sexo, orientación sexual, edad, genética, identidad o expresión de género, nacionalidad o discapacidad.
ID de solicitud: 4200
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