Mozo de Pisos

Ubicación:  Hyatt Zilara Cancun
Ciudad: 

Cancún, ROO, MX, 77500

Fecha:  23 abr 2024

Gracias a nuestra expansión, estamos buscando gente talentosa, experimentada, motivada y proactiva que vea los desafíos como oportunidades, crea en sus habilidades y posea un conjunto de competencias versátiles. Valoramos a aquellos que tienen una pasión por aprender, crecer e innovar, esforzándose por lograr el éxito y crear experiencias memorables. Únete a nuestro equipo para seguir construyendo juntos nuestra historia de éxito.

Job Description

As a Porter, Lodging, you will be responsible for easing the arrival and departure process for travelers by handling baggage. In this role, you will provide exceptional customer service, ensuring a seamless and positive experience for guests.

Job Duties and Responsibilities

  • Greet guests upon arrival and departure, offering assistance with their baggage.
  • Transport luggage to and from guest rooms, ensuring items are handled with care and delivered promptly.
  • Assists guests with directions, local information, and recommendations for attractions, restaurants, and transportation.
  • Maintain cleanliness and organization in the lobby, entrance, and baggage storage areas.
  • Act as a liaison between guests and hotel staff, communicating any special requests or needs.
  • Support housekeeping staff by delivering and collecting linens, towels, and other items as needed.
  • Responds to guest inquiries and resolves minor complaints in a courteous and professional manner.
  • Adhere to all safety and security policies and procedures.
  • Complete additional tasks or responsibilities as assigned.

Work Experience

  • Entry-level position with limited prior training or relevant work experience
  • Acquires basic skills to perform routine tasks
  • Work is prescribed and completed with little autonomy
  • Works with either close supervision or under clearly defined procedures
  • Has 0 to 1 year of work experience

Competencies

Interpersonal Skills
Job Functional Knowledge
Leadership
Problem Solving
Teamwork and Collaboration
Accountability
Business Expertise
Championing Guest Needs
Developing Self
Impact

Education

  • High School Degree or equivalent is preferred.
  • Combination of education and experience will be considered.

Certifications

  • Certifications may be required or preferred.

Si considera que reúne los requisitos anteriores, ¡esperamos recibir su solicitud!

Todas las personas aplicantes serán evaluadas y consideradas para las oportunidades en PLAYA, sin distinción de raza, color, religión, sexo, orientación sexual, edad, genética, identidad o expresión de género, nacionalidad o discapacidad.

ID de solicitud: 2001