Host

Location: Hilton Rose Hall Resort & Spa, Hyatt Ziva Zilara Rose Hall, Jewel Grande

City:

Montego Bay, 08, JM Montego Bay, 08, JM Montego Bay, 08, JM

Date: Apr 27, 2024

Due to our rapidly growing portfolio, we are seeking an experienced, motivated, and proactive individual who sees challenges as opportunities, believes in their abilities, and possesses a versatile skill set. We value those who have a passion for learning, growing, and innovating, striving to achieve success and create memorable experiences. Join us in crafting our success story together.

Job Description

As a Host, you will be responsible for welcoming patrons, seating them at tables or in the lounge, and ensuring the quality of facilities and service. This is an entry-level position with a focus on excellent customer service, creating an inviting atmosphere, and maintaining the cleanliness and order of the dining area.

Job Duties and Responsibilities

Greet guests upon arrival, making them feel welcomed and appreciated.
Seat guests at tables or in lounge areas, efficiently and courteously.
Take reservations over the phone and manage the reservation book.
Maintain an accurate waiting list, ensuring guests are seated in a timely manner.
Assist in maintaining the overall cleanliness and appearance of the dining area and entryway.
Work closely with servers and other staff to address guest needs and resolve any issues.
Communicate effectively with guests, ensuring their needs are met to the best of our ability.
Complete additional tasks or responsibilities as assigned.

Work Experience

Entry-level position with limited prior training or relevant work experience
Acquires basic skills to perform routine tasks
Work is prescribed and completed with little autonomy
Works with either close supervision or under clearly defined procedures
Has 0 to 1 year of work experience

Competencies

Interpersonal Skills

Job Functional Knowledge

Leadership

Problem Solving

Teamwork and Collaboration

Accountability

Business Expertise

Championing Guest Needs

Developing Self

Impact

Education

High School Degree or equivalent is preferred.
Combination of education and experience will be considered.

Certifications

Certifications may be required or preferred.

If you feel that you meet the above criteria, we look forward to receiving your application!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, protected veteran status, genetics, gender identity or expression, national origin, or disability.

Requisition ID: 656