Manager, Housekeeping and Cleaning

Location: Jewel Grande

City:

Montego Bay, 08, JM

Date: Jan 27, 2025

Are you someone who loves complex problems and challenges? Are you obsessed with making sure every ‘i’ has been dotted and every ‘t’ has been crossed? Are you naturally inquisitive and always willing to look beyond the current task to the next logical step in solving a problem? Do you have a growth mindset and are looking for a career that will grow with you? If so, you might be a good candidate for this role.

Job Description

As a Manager, Housekeeping and Cleaning, you will be responsible for supervising and coordinating the work activities of cleaning personnel in various establishments, including hotels, hospitals, offices, and more. Your role will be instrumental in maintaining high standards of cleanliness and ensuring the smooth running of housekeeping operations.

Job Duties and Responsibilities

Directly supervise and coordinate the work activities of cleaning personnel and housekeeping staff.
Monitor and evaluate the performance of your team, providing feedback, support, and training as needed.
Allocate resources efficiently and effectively to ensure work is completed according to established standards and timelines.
Adapt departmental plans and priorities to address resource and operational challenges.
Collaborate with other departments to ensure optimal cleanliness and hygiene standards are maintained across all areas of the establishment.
Set performance goals for staff and hold them accountable for meeting or exceeding expectations.
Develop and implement housekeeping policies and procedures in compliance with company standards and relevant regulations.
Ensure regular inspections are conducted to evaluate the cleanliness of all areas and ensure corrective actions are taken when necessary.
Participate in budget planning and financial management for the department, ensuring cost-effective operations.
Address and resolve any customer complaints or issues related to housekeeping services in a timely manner.
Complete additional tasks or responsibilities as assigned.

Work Experience

Manages service, support, or professional associates and/or supervisors
Adapts departmental plans and priorities to address resource and operational challenges
Decisions guided by policy, resources and business plan
Receives moderate guidance
Has 5 to 7 years of work experience
Has 3 to 4 year of management experience

Competencies

Teamwork and Collaboration

Action Management

Business Expertise

Championing Guest Needs

Impact

Innovation

Interpersonal Skills

Job Functional Knowledge

Leadership

Problem Solving

Talent Development

Education

Bachelor's Degree in a related field is preferred.
Equivalent combination of education and experience will be considered.

Certifications

Certifications may be required or preferred

Does this opportunity resonate with your aspirations? Your time is valuable, and we assure you that this discussion will be worth every second. Feel free to submit your resume!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, protected veteran status, genetics, gender identity or expression, national origin, or disability.

Requisition ID: 11095