Manager, Laundry

Job Description

As a Laundry Manager you will be responsible for hotel laundry daily operations and services. Directs and work with associates to wash, dry and iron linen for guest rooms, food and beverage/culinary and employees. Maintains a safe and clean work environment. Complete inspections and holds people accountable for corrective action. Position strives to ensure guest and associate satisfaction while maximizing the department financial budget. 

Job Duties and Responsibilities

• Oversee and coordinate the daily operations of laundry associates
• Develop and implement housekeeping and cleaning policies and procedures.
• Ensure the establishment maintains a clean and safe environment.
• Train and mentor new and existing cleaning personnel.
• Conduct regular inspections of facilities to ensure cleanliness and compliance with established standards.
• Prepare and manage budgets and allocate resources effectively.
• Address customer complaints, questions, and concerns in a timely and professional manner.
• Continuously identify ways to optimize cleaning processes and improve overall efficiency.
• Collaborate with other department managers to meet organizational goals.
• Complete additional tasks or responsibilities as assigned.

Work Experience

• Manages the activities of service, support, or technician teams
• Decisions are guided by policies, procedures, and local business plan
• Receives guidance and oversight from higher-level manager
• Typically doesn't perform the work supervised
• Has 4 to 5 years of work experience
• Has 1 to 2 year of management experience

Competencies

Education

• Bachelor's Degree in a related field is preferred.
• Equivalent combination of education and experience will be considered.

Certifications

• Certifications may be required or preferred