Supervisor, Bar

Location:  Hilton Rose Hall Resort & Spa
City: 

Montego Bay, 08, JM

Date:  Nov 23, 2024

Are you someone who loves complex problems and challenges? Are you obsessed with making sure every ‘i’ has been dotted and every ‘t’ has been crossed? Are you naturally inquisitive and always willing to look beyond the current task to the next logical step in solving a problem? Do you have a growth mindset and are looking for a career that will grow with you? If so, you might be a good candidate for this role.

Job Description

As a Supervisor, Bar, you will be responsible for directly supervising and coordinating the activities of workers engaged in preparing and serving drinks. Your role will include overseeing day-to-day operations, ensuring quality standards are met, and providing exceptional customer service.

Job Duties and Responsibilities

  • Supervise and coordinate the serving of drinks and other services for Beverage operations, ensuring that quality standards are maintained consistently.
  • Develop and maintain positive communication with both front and back-of-house staff to foster a supportive and team-oriented work environment.
  • Assist in training and onboarding new team members, providing guidance and feedback to enhance their performance and development.
  • Monitor and manage inventory levels, placing orders when necessary, and ensuring proper storage of bar items, equipment, and supplies.
  • Resolve customer complaints in a timely and professional manner, always striving to provide exceptional guest experiences.
  • Maintain proper food safety and sanitation practices in accordance with local health department guidelines and company standards.
  • Assist in the creation and implementation of sales promotions, special events, and marketing strategies to increase revenue and guest satisfaction.
  • Maintain up-to-date knowledge of current industry trends, seasonal menu items, and local competitors to ensure the continued success and growth of the Beverage operations.
  • Complete additional tasks or responsibilities as assigned.

Work Experience

  • Requires expertise in a variety of work processes through a combination of job-related training and considerable on-the-job experience
  • Typically acts as a lead, coordinating the work of others but not a supervisor
  • Works autonomously within established procedures and practices
  • Has 4 to 5 years of work experience

Competencies

Business Expertise
Championing Guest Needs
Developing Self
Impact
Interpersonal Skills
Job Functional Knowledge
Leadership
Problem Solving
Teamwork and Collaboration
Accountability

Education

  • High School Degree or equivalent is preferred.
  • Combination of education and experience will be considered.

Certifications

  • Certifications may be required or preferred.

Does this opportunity resonate with your aspirations? Your time is valuable, and we assure you that this discussion will be worth every second. Feel free to submit your resume!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, protected veteran status, genetics, gender identity or expression, national origin, or disability.

Requisition ID: 5910