Supervisor, Housekeeping

Location: Jewel Grande

City:

Montego Bay, 08, JM

Date: May 8, 2024

Due to our rapidly growing portfolio, we are seeking an experienced, motivated, and proactive individual who sees challenges as opportunities, believes in their abilities, and possesses a versatile skill set. We value those who have a passion for learning, growing, and innovating, striving to achieve success and create memorable experiences. Join us in crafting our success story together.

Job Description

As a Supervisor, Housekeeping you will be responsible for overseeing and ensuring the smooth operation of cleaning activities carried out by dedicated personnel in various establishments such as hotels, offices, and more. Lead a team of professionals while working independently within established protocols and best practices to maintain high standards of cleanliness and customer satisfaction.

Job Duties and Responsibilities

Directly supervise cleaning personnel and delegate tasks to ensure proper completion of cleaning activities.
Monitor and maintain a high standard of cleanliness across all assigned facilities.
Provide guidance, training, and support for cleaning staff to improve performance and professionalism.
Manage schedules, shifts, and logistics to optimize team performance and resource allocation.
Conduct regular inspections and evaluations of facilities to ensure that all areas are clean and sanitary.
Address and resolve customer complaints, feedback, or concerns related to housekeeping and cleaning services.
Maintain clear communication with staff and upper management regarding timelines, expectations, and challenges, and implement solutions to address any issues.
Ensure the team complies with established safety guidelines, procedures, and regulations.
Continuously improve the efficiency and effectiveness of cleaning processes by identifying areas for improvement and implementing new techniques and protocols.
Complete additional tasks or responsibilities as assigned.

Work Experience

Requires expertise in a variety of work processes through a combination of job-related training and considerable on-the-job experience.
Typically acts as a lead, coordinating the work of others as their supervisor.
Works autonomously within established procedures and practices.
Has 4 to 5 years of work experience.
Has 3 to 4 years of supervisory experience.

Competencies

Business Expertise

Championing Guest Needs

Developing Self

Impact

Interpersonal Skills

Job Functional Knowledge

Leadership

Problem Solving

Teamwork and Collaboration

Accountability

Education

Associate degree or equivalent is preferred.
Combination of education and experience will be considered.

Certifications

Certifications may be required or preferred.

If you feel that you meet the above criteria, we look forward to receiving your application!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, protected veteran status, genetics, gender identity or expression, national origin, or disability.

Requisition ID: 4475