Concierge

Ubicación:  Hyatt Ziva Los Cabos
Ciudad: 

San José del Cabo, BCS, MX, 23405 

Fecha:  18 may 2024

Gracias a nuestra expansión, estamos buscando gente talentosa, experimentada, motivada y proactiva que vea los desafíos como oportunidades, crea en sus habilidades y posea un conjunto de competencias versátiles. Valoramos a aquellos que tienen una pasión por aprender, crecer e innovar, esforzándose por lograr el éxito y crear experiencias memorables. Únete a nuestro equipo para seguir construyendo juntos nuestra historia de éxito.

Job Description

As a Concierge I, you will be responsible for providing exceptional personal services to guests. Your primary responsibilities will be to assist clientele, take and relay messages, arrange or advise on transportation, business services, and entertainment, as well as monitor guest requests for housekeeping and maintenance.

Job Duties and Responsibilities

  • Greet customers and interact with them in a warm and welcoming manner.
  • Provide information, recommendations, and booking services for various activities, including transportation, dining, entertainment, and business services.
  • Communicate effectively with other team members to fulfill guest needs and requests in a timely manner.
  • Monitor guest requests for housekeeping and maintenance and coordinate with the appropriate departments to ensure timely and efficient service.
  • Maintain confidentiality when handling sensitive information, private messages, and personal details of guests.
  • Manage multiple tasks simultaneously and prioritize conflicting demands to deliver high-quality service.
  • Maintain knowledge of local events, venues, attractions, and service providers to provide up-to-date and accurate information to guests.
  • Demonstrate professional appearance and demeanor at all times.
  • Complete additional tasks or responsibilities as assigned.

Work Experience

  • Requires knowledge and skills gained through formal training or considerable work experience
  • Works within established procedures with a moderate degree of supervision
  • Has 2 to 3 years of work experience

Competencies

Accountability
Business Expertise
Championing Guest Needs
Developing Self
Impact
Interpersonal Skills
Job Functional Knowledge
Leadership
Problem Solving
Teamwork and Collaboration

Education

  • High School Degree or equivalent is preferred.
  • Combination of education and experience will be considered.

Certifications

  • Certifications may be required or preferred.

Si considera que reúne los requisitos anteriores, ¡esperamos recibir su solicitud!

Todas las personas aplicantes serán evaluadas y consideradas para las oportunidades en PLAYA, sin distinción de raza, color, religión, sexo, orientación sexual, edad, genética, identidad o expresión de género, nacionalidad o discapacidad.

ID de solicitud: 4746