Mayordomo

Ubicación:  Hyatt Ziva Los Cabos
Ciudad: 

San José del Cabo, BCS, MX, 23405 

Fecha:  18 may 2024

Gracias a nuestra expansión, estamos buscando gente talentosa, experimentada, motivada y proactiva que vea los desafíos como oportunidades, crea en sus habilidades y posea un conjunto de competencias versátiles. Valoramos a aquellos que tienen una pasión por aprender, crecer e innovar, esforzándose por lograr el éxito y crear experiencias memorables. Únete a nuestro equipo para seguir construyendo juntos nuestra historia de éxito.

Job Description

As a Concierge II, you will be responsible for providing exceptional services to our guests. Your primary responsibilities will include assisting guests with personal requests, taking messages, arranging transportation, offering advice on local business services and entertainment options, as well as coordinating and monitoring guest requests for housekeeping and maintenance.

Job Duties and Responsibilities

  • Assist guests with various personal requests, ensuring timely and satisfactory completion.
  • Accurately and courteously take messages for guests, and promptly deliver them.
  • Arrange and coordinate transportation services for guests, such as taxis, shuttles, and private cars.
  • Offer advice on local business services, including dining, shopping, and recreational options.
  • Monitor and coordinate guest requests for housekeeping and maintenance services, communicating promptly with relevant departments.
  • Provide exceptional guest service, ensuring a welcoming environment and prompt resolutions to any issues.
  • Maintain thorough knowledge of hotel, apartment, or office building facilities, services, and local area offerings.
  • Complete additional tasks or responsibilities as assigned.

Work Experience

  • Requires expertise in a variety of work processes through a combination of job-related training and considerable on-the-job experience
  • Typically acts as a lead, coordinating the work of others but not a supervisor
  • Works autonomously within established procedures and practices
  • Has 4 to 5 years of work experience

Competencies

Business Expertise
Championing Guest Needs
Developing Self
Impact
Interpersonal Skills
Job Functional Knowledge
Leadership
Problem Solving
Teamwork and Collaboration
Accountability

Education

  • High School Degree or equivalent is preferred.
  • Combination of education and experience will be considered.

Certifications

  • Certifications may be required or preferred.

Si considera que reúne los requisitos anteriores, ¡esperamos recibir su solicitud!

Todas las personas aplicantes serán evaluadas y consideradas para las oportunidades en PLAYA, sin distinción de raza, color, religión, sexo, orientación sexual, edad, genética, identidad o expresión de género, nacionalidad o discapacidad.

ID de solicitud: 4745